FIRST BUILDER

Help centre

Find the answer without waiting for a meeting.

Product guidance, calculation explanations, privacy information, and technical support are available asynchronously.

01

Using the experience

Learn how autosave, estimates, revision, progress, and document assembly work.

  • Resume saved work
  • Edit an earlier decision
  • Understand recalculation
02

Understanding calculations

See the inputs and formulas behind runway, surplus, net-worth estimates, Score dimensions, and Builder Path fit.

  • Known versus estimated data
  • Score methodology
  • Path rubric
03

Privacy and account

Control optional analytics, request an export, start an account-deletion request, or review legal acceptances.

  • Privacy settings
  • Data requests
  • Account access
04

Technical support

Submit a ticket with a category and optional screenshot. Support can troubleshoot the product but cannot provide individualized financial advice.

  • Billing
  • Account access
  • Saved work
  • Blueprint PDF

Find your starting point

Some inherit the blueprint. You build it.